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Home Delivery

Home Delivery Is Here!

 

We are excited to launch a FREE Home Delivery service that will see our library items distributed to people right across the Casey Cardinia region.

This FREE service will ensure library books, DVDs and other items are still available to you despite library doors remaining shut.

Either choose your own items or request a Binge Bag, where staff will make a selection for you.

How do I place my order?

  1. on this website and choose your own items or
  2. on this website and ask for a “Binge Bag” and our friendly staff will pick a collection of items on your behalf, based on your interests.

A few key points to note about the Home Delivery service:

  • Please borrow at least 10 items.
  • Each membership gets 1 FREE home delivery every 14 days
  • Please allow up to 14 days for delivery, contact-free postage via Australia Post
  • Don’t worry about returning items on time, all CCL loans have been automatically extended until 1 July 2020
  • To be eligible for Home Delivery you must hold a CCL membership, and live within the Casey Cardinia region.

Watch a video on how to request delivery of your holds:

Watch a video on how to request a binge bag:

Having trouble placing your order online?

Please call the Customer Care Team on 1800 577 548 and we can take your order over the phone.

Digital Library

Don’t forget our Digital Library is open 24/7, if you’re having issues using this just give our friendly Customer Care Team a call and we can help you out over the phone – 1800 577 548.

FAQs

Can be found here