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All Casey Cardinia Libraries (including the Cardinia Mobile Library) are temporarily closed in line with government advice.

July 8th, 2020

What you need to know:

  • All Casey Cardinia Libraries (including the Cardinia Mobile Library) remain temporarily closed in line with government advice
  • Casey Cardinia Libraries have been advised by the government that we are not allowed to have skeleton staff in any of our libraries to process Home Delivery orders therefore orders cannot be processed, and Home Delivery is temporarily suspended
  • We know how important Home Delivery is to the community. As soon as we get government approval and can safely get staff back into the libraries, we will resume processing Home Delivery orders
  • When we get back into the library please be patient with us, we will process your orders and the backlog of orders as quickly as we can
  • Return Chutes are closed, please hang onto your books
  • All items have been automatically extended until 1 October 2020
  • If you have an item on hold, don’t worry we will keep it for you until October 2020
  • We are still here for the Casey Cardinia Community – webchat, customer care, library at home, book a librarian + more

Our doors may be temporarily closed but the library remains open, we are here for you:

  • Webchat, chat to a friendly staff member on our website, Monday to Friday, 10am-12pm and 2pm-4pm
  • Phones are on, call Customer Care on 1800 577 548 (Monday to Friday 9am-5pm and Saturday 10am -4pm)
  • Online programs, check out the What’s On in Spring Guides
  • Library at Home, Storytime videos, DIY Videos and Competitions will keep adults and kids entertained at home
  • Digital Library, is open 24/7, you can download books, stream music and much more
  • In a Nook with a Book – join our Facebook group! Chat with like-minded book lovers.
  • Outbound calls, we will call the most vulnerable CCL library members, checking in to see how they are going and talking them through the services we still have on offer
  • Book at Librarian, book in a time with one of our staff. We can show you how to use our digital content, talk you through using a tablet, using the internet, local and family history research + more.