Courtesy Reminders and Holds Emails Suspended

After experiencing issues with sending courtesy reminders and holds notices to Hotmail, MSN and LIve email accounts, the issue now involves all email accounts.

Our library system vendor is working on the problem, but it will take a few days to resolve.

Until then and as of Tuesday 4th December, all Courtesy notices are suspended and email Holds notifications will be sent by mail instead.

SMS Hold notices are not affected.

We apologise for the inconvenience and will restore these services as soon as possible.

- Michelle