Update on Pakenham Library - Monday 2nd November

Pakenham Library had its comms restored late on Friday evening and all items have been cleared from library cards as of yesterday - Sunday.  All returns were backdated, so no user has been penalised for the broken connection.

The fault lay in the telecommunications connection outside of the library, but close to the building.  The damage was caused by rats eating through the fibre optic cable connecting the library to the internet.

The cable has been replaced and Telstra will be replacing the pit to prevent such an occurrence again.

If you have any concerns about your account, please contact the library.

Again our sincere apologies for the inconvenience.

~ Michelle