Due to a mix up with stationery, some Holds notices have been printed out on the Overdue Stationery. THIS ONLY APPLIES TO PRINT NOTICES THAT HAVE BEEN MAILED OUT on Thursday 4th July.
There are only a small number of notices that have been affected by this error. It does not effect email or SMS notifications.
If you receive an Overdue notice in the mail, please check for:
- Pick-up at and Pick-up by, as seen in the adjacent image. If your notice has this, it is notification of a hold awaiting collection.
- If it has Date Due instead of Pick-up by, it is a legitimate Overdue Notice and you need to return the item(s) listed on the notice.
We sincerely apologise for the confusion and inconvenience caused.