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Using Your Library

Welcome | Borrowing | Returning material | Renewals | Reservations | Inter-library Loans | Lost, stolen or damaged material | Replacement cards | Conditions of use | Facilities | Family history | Photocopiers |  Meeting rooms | PC and Internet | Gaming consoles

Welcome

Take advantage of the many benefits of being a Casey-Cardinia Library Corporation member:

• Discover over 340,000 items including a wide range of books, magazines, newspapers, CDs, CD-Roms, videos and DVDs in a variety of languages.

• Explore the Internet for free.

• Experience storytimes, reading clubs, school holiday programs and special events that will enrich your child’s imagination.

• Enjoy the pleasures of Book Talks, Music Sundays and a wide variety of seminars for lifelong learning.

• Find out what’s new, what’s hot and what events can’t be missed with our monthly newsletter, Pages.

• Trace your family tree with genealogy resources and discover the many treasures in the Local History Archive.

• Sustain a passion for reading with our special Home Library Service.

• We can help you find a book or information that may be hard to locate. This includes searching other libraries throughout Victoria and interstate to help you get the right item you need for research or pleasure.

And don’t forget we’re here to help you make the most of your visits to the library so don’t hesitate to ask our friendly, expert staff for assistance.

With your library card you can borrow :

4 week loan

• Books (unlimited)
  

• Talking books (unlimited)

• CD ROMS (unlimited)
  

2 week loan

• 15 Music CDs

• 15 videos

• 3 DVDs

• Magazines (unlimited)

Returning material:

You can borrow or return material at any of the Casey-Cardinia Library Corporation service points. We also have after hours return chutes at each library entrance so that you can return material (except for CDs, CD-Roms or DVDs) at your leisure.

Renewing items:

If you want to keep a book or another item for a bit longer you can always contact your nearest library to renew your loan, as long as they are not in demand or overdue. Items can be renewed once only.  Alternatively you can also renew items online, via our online catalogue.

Reserving items:

We can reserve any item in the Casey-Cardinia Library collection that you want, whether it’s out on loan or at another service point. There is no charge for this service. You will be notified by mail when it’s ready for you to collect.  Holds can be placed in person or by phone to your nearest library, or on the internet via our online catalogue.

Inter-library loans:

We can get items from other libraries for you if we don’t have a copy ourselves, via inter-library loan. We only pass on costs incurred - for instance, some academic libraries will charge us and those fees will apply to your reservation but we will check with you first to see if that’s OK.

Membership and borrowing is free

But it’s important that items are returned to the library on time so that other members are able to enjoy them. If you return your items late an overdue fine of 10 cents per item per day will apply.

Accidents will happen

We know that sometimes things happen—like the dog eats the book or it falls in the bath while you’re having a snooze. Please tell us and we can sort the problem out with minimum hassles all round.

Lost, stolen or damaged material

• Replacement cost of each item or $3.30 for minor damage, such as a missing barcode.

Replacement membership cards

• $3.30 per card.

Conditions of use

By signing the Casey- Cardinia Library Corporation membership form you agree to:

• Accept responsibility for all items borrowed on your card or guaranteed cards.

• Present your membership card to borrow or use any restricted services including electronic resources.

• Pay all applicable fees and charges, including replacement costs for lost, stolen or damaged items and report any damage to items, and to pay the current charge per page for any printouts.

• Notify and provide proof of a change of address.

• Report a lost membership card immediately. You will be held responsible for any items borrowed on your card until the loss is reported. A charge applies for a replacement card.

• Return or renew items by the due date or pay applicable overdue charges.

• Abide by the Licensing/ Copyright Agreement enclosed in electronic resources whether borrowing or using them in the library. Specific licenses require users to delete all files loaded onto your computer.

• Respect the rights of other library users.

• Respect the right of library staff to issue instructions or apply conditions to the use of library resources.

• Casey-Cardinia Library Corporation is not responsible for any loss or damage resulting from the use of library materials, use of a workstation or transmission of computer viruses that may occur through use of any electronic resources. In no event shall Casey-Cardinia Library Corporation be liable for any damages arising out of, or related in anyway to the use or inability to use software.

Facilities

Family history

Birth, death and marriage records are available on microfiche and CD-Rom. A leaflet with other Genealogy Resources, including relevant Internet links, is provided at all libraries.

The Family History Room at Narre Warren Library is maintained by the Narre Warren and District Family History Group and is open to the public on Tuesdays (11am-3pm), Thursdays (7pm-9pm) and Saturdays (11am-3pm).

Photocopiers

Photocopiers are available at all libraries with a charge of twenty cents per A4 copy.

Meeting rooms

Narre Warren, Cranbourne, Emerald, Hampton Park and Pakenham libraries have small meeting rooms that can be hired. Bookings for the meeting room at Narre Warren, Cranbourne and Hampton Park meeting rooms are made at the library using the Meeting Room Booking Form. Bookings for the Emerald and Pakenham meeting room are made by contacting the Cardinia Shire Council on (03) 5945 4222.

PC and Internet access

Casey-Cardinia Library Corporation provides FREE public access to the Internet, selected Microsoft Office products and CD-Rom titles during opening hours at all branches.  Charges apply however, for purchasing a floppy disc (or you can bring your own floppy or USB device) or printing of information.

Bookings to use the PCs are required and can be made by telephone or in person up to three days in advance.

Sessions are for up to one hour per day.

Staff can provide you with some basic guidance but time constraints mean that they are not able to teach you how to use these resources.

In addition to the conditions of use of the Library service, these conditions apply to the use of the Internet and computer workstations. You will also find a detailed terms and conditions statement displayed near the library PC workstations for your information.

• Access to the Internet and electronic resources is free. Users wishing to print must pay the current charge per page.
  

• You must use your own current library card to make a booking to use a workstation.

• Material displayed on the screen must be appropriate to a public access site and users are not to adjust, change or tamper with settings on the workstations or printers.

• No more than two people at a time are to use a workstation and children aged 12 and under must be accompanied by an adult.

• Parents/guardians are responsible for the use of workstations by people under the age of 18.

• Users wishing to save data may use their own disk or USB device or may purchase a disk from the library at a minimal cost. No liability is accepted for any loss or damage caused by the use of the workstation or by the transmission of computer viruses.

• A breach of any of these conditions of use will result in the withdrawal of membership privileges.

Gaming consoles

Xbox and PlayStation 3 computer game consoles are available for free use in the library at our Cranbourne, Narre Warren and Endeavour Hills Libraries.

Choose from a range of computer games for all ages and interests.  Conditions of use are the same as for the PC and Internet access.